The Communicating for Safety Standard at Monash Surgical Private Hospital (MSPH) ensures timely, purpose-driven, and effective communication that supports continuous, coordinated, and safe care for patients.

We actively promote effective communication among patients, carers, families, and multidisciplinary teams across the health service organisation to enhance patient safety.

This standard identifies high-risk moments in a patient’s care journey when effective communication is critical and outlines the necessary systems and processes for communication during transitions of care, ensuring correct patient identification and documentation in healthcare records.