2. Partnering with Consumers
The Partnering with Consumers Standard aims to create health service organisations in which there are mutually beneficial outcomes by having:
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- consumers as partners in planning, design, delivery, measurement and evaluation of systems and services
- patients as partners in their own care, to the extent that they choose.
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The Partnering with Consumers Standard recognises the importance of involving patients in their own care and providing clear communication to patients. This standard, together with the Clinical Governance Standard, underpins all the other standards.
